Sales Agreement


This Sales Agreement ("Agreement") is made by and between Vasilisa’s Dolls and you. “You” means the individual who is purchasing Products—as defined below—from Vasilisa’s Dolls and, if you represent a legal entity, it also means that entity, and you represent and warrant that you are authorized to enter into this Agreement for that entity.

These general conditions apply between the artist Lina Leandra Martínez, established at Av. Carrilet 316, L’Hospitalet de Llobregat, 08901, Barcelona, España, hereafter named "Vasilisa’s Dolls " and Every physical person purchasing a product on the Website or, hereafter named "the Purchaser".

In order to purchase Products from Vasilisa’s Dolls, you must read and accept all of the terms and conditions of this agreement. By clicking the “SUBMIT ORDER” button on checkout or by completing your purchase of products from Vasilisa’s Dolls, you accept all terms in this Agreement. If you do not agree to be bound by the terms of this Agreement, you may not purchase Products from Vasilisa’s Dolls.

Those conditions define the home shopping terms between Vasilisa’s Dolls and the Purchaser, from ordering to payment and delivery.

They settle every stage necessary to place an order and assure its follow-up between the contracting parties.

Placing an order on the Website or, hereafter named “”, published by Lina Leandra Martínez, implies a full and unreserved acceptance of those conditions.

Description of Products. “Products” shall mean any goods accessed through Vasilisa’s Dolls website or any affiliated site, including but not limited to ball-jointed dolls, OOAK Art dolls, or accessories for ball jointed dolls.

Ownership of Intellectual Property. The Products, and all items and content therein, and other items supplied by Vasilisa’s Dolls are protected by international conventions and national trademark and copyright laws. All proprietary rights and rights of ownership shall be reserved to Vasilisa’s Dolls, including rights of authorship, creation of derivative works, dissemination, and other rights. Your purchase of the products does not grant you any rights to copy, create derivative works, distribute copies or display the products publicity.

The Purchaser declares to be aged of 18 years or more and to have the legal capacity to place an order on the Website.


 Account Registration and Security.

You understand that you may need to create an account to have access to all of the parts of the website. In consideration of your use of the website, you will: (a) provide true, accurate, current and complete information about yourself and your business as prompted by the website's registration or subscription page (such information being the "Registration Data") and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or Vasilisa’s Dolls has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Vasilisa’s Dolls has the right to suspend or terminate your account and refuse any and all current or future use of the website (or any portion thereof).

You are entirely responsible for the security and confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You will not share your account information or your user name and password with any third party or permit any third party to logon to the web site using your account information. You agree to immediately notify us of any unauthorized use of your account or any other breach of security of which you become aware. You are responsible for taking precautions and providing security measures best suited for your situation and intended use of the Services and website. We have the right to provide user billing, account, Content or use records, and related information under certain circumstances (such as in response to legal responsibility, lawful process, orders, subpoenas, or warrants, or to protect our rights, customers or business). Please note that anyone able to provide your personally identifiable information will be able to access your account so you should take reasonable steps to protect this information.


Termination. You or we may suspend or terminate your account or your use of this website at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We may also block your access to our website in the event that (a) you breach these Terms of Use; (b) we are unable to verify or authenticate any information you provide to us; or (c) we believe that your actions may cause financial loss or legal liability for you, our users or us.



When products are for sale under the principle of “In Stock” means that they are available products that can be shipped in 3 to 5 working days.

Once a doll or accessory is sold out, it keeps visible on the shop, but with the mention “SOLD OUT”, which means it's no more available for ordering until further notice.

The products are available for sale while stocks last. In case of a mistake about the availability of an ordered product, Vasilisa’s Dolls informs the Purchaser by email in the shortest possible time. The Purchaser is then free to request a replacing product equal in terms of quality and price, or to cancel his order.

When products are on sale under the principle of “Preorder” means that they are available for purchasing/reservation during a limited time period, and the manufacturer start the production as soon as the Preorder is Closed.

The processing and fabrication time is around 3 months (90 days) plus 1 month if you want an artist face up, after the Preorder is closed.

The copies being manufactured on demand, order cancellation is not possible between the moment of the order and shipping.

The products put on sale are described and presented in the most accurate way possible. In case of mistakes or oversights in this presentation, Vasilisa’s Dolls responsibility could not be involved. The texts and photographs illustrating the products are indicative and have no contractual value.

The Purchaser specifically notes the inevitable displaying differences existing between various computer screens, and the slight color variations following from it between the product and its displayed photographs.



The prices are displayed on the Website including taxes, depending on the country the Purchaser's address is, declared when registering, without shipping fees.

Shipping fees vary according to the delivery zone indicated by the Purchaser during order and validated by Vasilisa’s Dolls at confirmation.

In case of a VAT (IVA for Spain) rate change, products prices may change as well without prior notice.

Fees. You agree to pay all applicable taxes, fees, charges, fines, and/or other expenses associated with the purchase, delivery, and use of the Products. In the event that your payment is rejected or denied by Pay Pal, the holder of your credit card, or if you reverse any authorized charges, you are responsible and liable for all collection costs, including reasonable attorney fees, incurred as a result of nonpayment of the Purchase Fee, as well as for interest on past due sums at the lesser of the maximum legally chargeable interest rate or 18 percent per annum.


Secure Payments

Our website has SSL certificate, which means secure website for Payments while you’re logged in.

The order's payment can be done exclusively by Paypal (with an account or directly via credit cards).

Credit card payments on Vasilisa’s Dolls are handled by PayPal, a secure online financial service.

Vasilisa’s Dolls uses Paypal's online payment and securisation services, and has no access to the confidential data relative to payment, which are directly managed by the securisation services.

Layaway.  Payment in several installments. This option allows the Purchaser to reserve his/her product by paying it in several dates through a Pay Pal subscription. You can subscribe a layaway from 2 to 3 installments per product, or more depending on the total amount of your order.

For a two-times payment, the Purchaser must pay 50% (fifty percent) of the total price with order, and the last 50 % (fifty percent), plus shipping costs within 30 days.

For a three-times payment, the Purchaser must pay 33% (thirty three percent) of the total price with order, 33% (thirty three percent) more within 30 days, and the last 34% (thirty four percent), plus shipping costs within 60 days after the order.

In case of payment failure of the balance within the allotted time, Vasilisa’s Dolls has right to cancel the order and to put the product back on sale.

In such case of balance payment failure, no previous payment will be refunded by Vasilisa’s Dolls to the Purchaser.

The product will be shipped only when Vasilisa’s Dolls receives the total balance of the order. No products will be shipped till the full balance is paid.

Once your order placed, it cannot be canceled. All sales are final and NO PAYMENT IS REFUNDABLE.



By placing an order on the Website, the Purchaser expressly and irrevocably agrees the prices and descriptions of the products available for sale, as well as those general conditions.

After validating the order, Vasilisa’s Dolls sends a confirmation email to the address given by the Purchaser during the order, going with payment information (Paypal invoice).

The Purchaser then has 3 days to make the payment. After that date, the order will be cancelled.



Ordered products are shipped to the delivery address indicated by the Purchaser during the order.

For security reasons imposed by Paypal, this address must be the same as the one given to Paypal during payment.

Every delivery is announced by e-mail.

In Preorder products the processing and fabrication time is around 3 months (90 days) plus 1 month if you want an artist face up, after the Preorder is closed.

In Layaway options orders will be shipped as soon as all installments are paid. No products will be shipped till the full balance is paid. In Preorder products you paid with a Layaway plan will be taken into account and/ or added also the processing and fabrication time.

Shipping fees vary according to the total weight of your order as to your delivery zone, which is defined by your location during your inscription on the shop. They're specified at the moment of each order.

The maximal delivery time is set to 30 days after the total payment is received by Vasilisa’s Dolls.

In case of products ordered during a pre-order period, the maximal delivery time is set to 30 days after Vasilisa’s Dolls receives the ordered products from its manufacturer. Must be added another 30 days maximum in the case you have asked for an artist makeup.

Attention customers that lives in Russia:
Due to customs regulations regarding documentation in Moscow, your packages may be very delayed.


In case of unavailability of the ordered product, Vasilisa’s Dolls will inform the Purchaser by sending him/her an email at the address given during the order.

The Purchaser can then chose to receive another product equal in terms of quality and price, while stocks last, or to be refunded of the order's price within 30 days after his payment.


The Purchaser has a cooling-off period of 7 days, starting from the product receipt, to exercise his/her retraction right without having to justify any cause or to pay any penalty, except return expenses. The product must be returned in perfect condition and in its original packaging.

If the cool-off period period expires during a saturday, a sunday or a public holiday, it will be extended to the next working day.

In case of exercise of Purchaser's retraction right, Vasilisa’s Dolls will refund him the total price of the order within the 30 days following the cancellation, except the possible fund transfer fees (by Paypal) which remain in charge of the Purchaser.

ADVISE: The Purchaser has no retraction right in Unique or Custom Products, as OOAK Art Dolls (One of a kind) and dolls with artist make up or face up.


In the case when a nonconforming product or a product with a latent defect is delivered, Vasilisa’s Dolls commits itself either to refund the Purchaser the price of the product or exchange it for a product equal in terms of quality and price, while stocks last. This will be applicable only by Purchaser demonstration with  photographies or liable material for Vasilisa’s Dolls to do so.

The action resulting of the conformity fault is prescript from one year after the products delivery.

Those measures are not exclusive of the retraction right as defined in article 7.

Are excluded from this guarantee the products which are modified, repaired, integrated or added by the Purchaser or any other person which isn't authorized by the product's provider.

The guarantee will not apply to visible vices.

The guarantee will not apply to products damaged during transportation or resulting from misuse.

Vasilisa’s Dolls reminds the Purchaser that the products sold on the Website, which are decoration and collection items, are not to be considered as toys and are not destined to be used by children or minors. Vasilisa’s Dolls responsibility will not be engaged in case of misuse of the product by a minor.

Vasilisa’s Dolls responsibility will not be engaged in case of breach of its contractual obligations caused by a fortuitous case or a case of major causes, as defined in legal precedents.



Privacy and Data Protection.

Vasilisa's Dolls is convinced of the importance of protecting the privacy of the user.

File. In accordance with Law 15/1999, of December 13, Protection of Personal Data (LOPD), the data supplied by the user will be incorporated in automated files, which will be processed exclusively for the purpose described below, as specified in the legend attached to each form.

Purposes. Vasilisa's Dolls collects Purchaser and/ or User's data for the purpose of offering information and perform trade promotion activities, products and services, manage their own relationship with the user, update, improve and expand the range of its services and to customize products to user request.

Required information. The data collected through the appropriate forms marked with * are necessary to provide the service or information requested by the user

Confidentiality. Vasilisa's Dolls is committed to fulfilling its obligation of secrecy of personal data of users and take the necessary measures under current regulations to prevent alteration, loss or unauthorized access, taking into consideration the current state of the technology.

Communications. If you place an order, Vasilisa's Dolls may inform the corresponding  delivery service provider the data user identification (name, address, contact details).

User rights. Users may exercise their rights of opposition, access, correction and cancellation according to the provisions of the Data Protection Act or for any consultation or personal comment in this respect, by sending a notification via email to the email:, but in any case this service supposes any remuneration.

Newsletters. Under applicable law, you consent to Vasilisa's Dolls to send commercial communications even by electronic means (newsletters, offers, promotions) regarding their products and services.

Commitment by the use of content and services and exemptions. Vasilisa's Dolls not guarantee that or its contents satisfy the user's requirements or that the site or its content will be uninterrupted, timely, secure or devoid of errors, or that defects, if any, will be corrected . To the extent permitted by applicable law, You understand and agree that this site and the information, services, products and other materials available through it are provided "as is" and "as available".

The User expressly agrees that use of this site is at his sole risk. You understand and acknowledge that due to circumstances both within and beyond the control of Vasilisa's Dolls, access to the Site may be temporarily interrupted, suspended or canceled. Vasilisa's Dolls therefore does not assumes any guarantee about the service availability or lack of technical inconvenience or loss of data. In any case, Vasilisa's Dolls is committed to solving problems that may arise and provide all necessary support to the user to reach a quick and satisfactory resolution of the issue.



Copyright Notice. All the rights on the visual or textual contents of the Website are reserved, protected by copyright and are the exclusive property of Vasilisa’s Dolls.

Copyright Vasilisa’s Dolls© 2015 . ALL RIGHTS RESERVED.

Any reproduction, exploitation or operating, by any possible mean, in a full or partial way, of any of the Websites contents or any of the products sold on the Website for trade or advertising purpose without an explicit authorization, is forbidden and would constitute a forgery offense punished by law.



Those general conditions of sale are enforced and interpreted according to the Spanish law.

In case of dispute, the Purchaser commits himself to contact Vasilisa’s Dolls as a priority in attempt to settle any possible disagreement between the two parties out of court.

For lack of conciliation, only Spanish court will be competent.



Vasilisa’s Dolls is able to adapt or modify at any time those general conditions of sale. In case of modification, each order will be governed by the general conditions of sale running the day it was placed.

Entire Agreement. These terms and conditions are the entire agreement between the purchaser and /or user and Vasilisa’s Dolls and supersede any prior understandings or agreements (written or oral). Accepting this Entire Agreement by the Purchaser and or User, implies a full and unreserved acceptance of these conditions.

Additional Assistance. If you do not understand any of the foregoing Terms of Use or if you have any questions or comments, we invite you to contact us by email at

 January, the 25th, 2018